SOLUTIONS

Lean Flow Manager ™

Lean Flow Manager helps eye care clinics work more efficiently and profitably by providing real-time visual management of patient flow via easy-to-use cloud-based interactive graphic displays.

Maximize Clinic Capacity

Designed by eye care professionals, our custom patient flow management platform, Lean Flow Manager, helps optimize patient volume and resource allocation to maximize clinic capacity. By capturing and analyzing clinic flow data to fully understand each doctor’s unique practice patterns you can refine operational planning, session by session. By providing real-time visual oversight on the actual clinic flow during the session, the care team is better able to execute the plan, react to bottlenecks, and keep all patients progressing at a pace in step with the Doctor.

Reduce Wait Times and Improve the Patient Experience

See at a glance which resources are available to meet patient needs at all points of the patient journey. As the patient goes through the eye care process, Lean Flow Manager tracks that patient’s location and needs in real-time so they are never forgotten about or left waiting. Ensure patients feel valued by reducing in-clinic wait times and increasing direct patient care. When your practice runs at peak efficiency, capacity is expanded , allowing you to see more patients while still delivering first-class service. Learn more about improving the patient experience.

No More Wasted Resources

Only by capturing and analyzing real-time data can we gain insights into the efficiency of our day-to-day operations.  not uncommon to find that 30% or more of eye care resources are wasted. By streamlining workflows to reduce bottlenecks, patient flow increases, freeing up valuable clinic capacity, so you can see more patients. Lean Flow Manager ensures your practice runs at peak efficiency, giving your patients a better experience, making the most of your practice’s resources, keeping costs low, and optimizing revenue for greater profitability.

Proactive Management

Achieve clinic-wide operational awareness and operational oversight using Lean Flow Manager. Anyone with the right data and insight into a clinic’s workflow can use that information to put scarce resources—providers, staff, space—to more effective use and provide training where necessary. This translates into measurable improvement in the area of greatest value to patients: better point of care coordination. Lean Flow Manager is customizable to your unique practice and workflow. There’s no need to change your processes; we will set up the system to match your existing practice workflow and layout.

Continuous Improvement

Give your entire team the communication tool to improve response times and streamline processes for greater efficiency. The real-time insights gained through Lean Flow Manager allow everyone from the front desk, to technicians, to managers and providers to see at a glance how improved performance can lead to increased efficiency. With this transparency, we see team members take greater ownership of their job function and work together to capture the full potential of your practice.

“At every point of a patient’s visit, our staff knows precisely where that patient is during exams or screenings. We have greater overall through-put of patients using fewer technicians. Now with excess capacity, we can expand the practice and bring in sub-specialties to meet patient needs.”

Dr. Collins

Eye Care for Rhode Island

20%
improvement in on-time performance and patient throughput

“Visual Clinic has helped us to mobilize resources to achieve better patient care. Since implementing the system, Eye Care RI has significantly reduced patient wait times and increased patient flow by 18%”

Dr. Collins

Eye Care for Rhode Island

“Prior to Visual Clinic, we lacked an effective tool for measuring practice performance… [the software] helps us with performance reviews and to make smarter hiring decisions.”

Nerry Terpening

Office Manager, Eye Care for RI.

“Visual Clinic is such a valuable tool for practice management, I don’t see how we ever functioned without it.”

Nerry Terpening

Office Manager, Eye Care for RI.

“Visual Clinic has elevated our reputation among patients.”

Dr. Collins

Eye Care for Rhode Island

18%
increased patient flow

“Since Visual Clinic, we have reduced waste time from 30 minutes to 15 minutes and the average time for a full eye exam at our center is 45 – 50 minutes, which is better than the industry average of 50 – 60 minutes. Visual Clinic is such a valuable tool for practice management, I don’t see how we ever functioned without it.”

Nerry Terpening

Office Manager, Eye Care for RI.

50%
reduction in patient wait times

“I think we’d be lost without [Visual Clinic].”

Steve Carow

Clinical Informatics Specialist, Clarus

17%
reduction in total visit time

“We have insight into the intricacies of our operations that we never had before.”

Marta De La Torre

Executive Director, Clarus

“We can see more patients in the same amount of time, and we are optimizing our resources, which saves on operating and staff overtime costs.”

Dr. Sokol

Connecticut Eye Specialists

“With Visual Clinic we are able to recover that time, which translates to shorter patient wait times, improved office efficiency, and ultimately, increased revenue.”

Dr. Sokol

Connecticut Eye Specialists

“We found it to be intuitive and user-friendly.”

Maricela Volpe

Administrator, The Eye Experts

10%
over improvement in patient throughput and on-time performance across all offices

“With Visual Clinic, we no longer have to make our best guess on our efficiency. Because the system tracks our overall operations, we can recover lost time, work more collaboratively, and reduce patient wait times without sacrificing quality of care. Of course, this all results in increased revenue for the practice.”

Maricela Volpe

Administrator, The Eye Experts

“It is amazing how we can see more patients in a single day without the worry of creating logjams. There is better harmony among doctors and staff, and patients are happy, which is the most important thing.”

Maricela Volpe

Administrator, The Eye Experts

Trusted by

Ready to transform your practice with Visual Clinic?