The success of an optical boutique largely depends on staff, efficiency, and patient experience. Visual Clinic helps you optimize all three.
Using Total Capture’s smart queueing system, opticians will know exactly who is waiting for them and which order these potential customers should be seen in. By streamlining this process, opticians are able to be more efficient while providing a high quality patient experience.
Visual Clinic offers in-depth reporting on a wide range of metrics, including patient experience, length-of-stay, services provided, and more. This unprecedented level of visibility makes it easy to set sales goals and monitor your progress as you grow. Training opportunities become evident as you evaluate staff performance, while patients benefit from a consistent standard of care.
Total Capture extends the patient experience from your clinic to the optical sales floor. This Visual Clinic powered software simplifies the handoff from optometrist to optician, ensure patients receive a consistent standard of care from one setting to the next.
With Total Capture you can reduce wait times, be more prepared for potential opportunities, and track daily sales and services to evaluate your sales effectiveness.
Generally speaking, we can have your application complete in a single day because the software is browser-based. Set-up is a relatively simple process.
The Visual Clinic application is cloud hosted. There are no IT system changes required. We link directly with your practice management or EHR software for basic appointment information.
Visual Clinic works for every practice, no matter the size or number of locations. The system is fully integrative and interactive, so it can be customized to any kind of staff network, procedure, or management model to optimize performance throughout the caregiving process. Visual Clinic is economical for a single provider but can be easily scaled to a large group practice or hospital setting.
Most EMR programs include a patient tracker. However, each step in the patient process must be updated manually with little visibility into the status of patients, exam rooms, and caregivers at specific times. Visual Clinic creates a real-time visual workplace, keeping the information constantly visible and up-to-date so physicians and staff can respond quickly.
Visual Clinic is very intuitive and user-friendly. We’ll provide remote training or on-site support to walk your team through all of the features and functionalities. But your team will most likely feel totally comfortable with the system within a few days.
Our support team is on-call six days a week and response to all requests. You can contact them at firstname.lastname@example.org or contact us at (978) 490 – 3505. After hours, please contact us here.
Yes. With just minimal access to the patient identification and appointment information for process tracking, Visual Clinic will integrate seamlessly with your existing EHR program.
We have a two doctor schedule, four clinic assistances, and optometry externs all seeing patients and there was not a good way to keep track of where staff and patients were while in the office. Patient wait time and tracking this wait time was a problem until I found Visual Clinic. Now Visual Clinic integrates with our EHR schedule and tracks time and location of patients and staff through the office to improve efficiency and patient flow. So glad for Visual Clinic’s ability to fill this much needed void.
This software has quickly become a product that we cannot go one day without. This has made our office run more efficiently than ever before. And now, with this communication add on piece to the clinic side between doctors and techs with auto scribe alerts and dilation timers, this has better helped us to serve patients in a more timely manner. The reporting piece today was great, and I look forward to getting to spend some time pouring over these reports to help improve wait times even more.
Visual Clinic has been able to positively impact all workflow areas of our clinic. Using Visual Clinic allowed us to focus on the processes, determine the best “standard work” and figure out where there were outliers. They have helped us to further optimize these processes and focus on clinical problems, which has been a huge release for our doctors. Not regularly running behind is great for the doctors, the staff and most of all for the patients. We are seeing more patients and are more relaxed while doing so.