Improve the Patient Experience
WHY VISUAL CLINIC
Improve the Patient Experience
Your patients want high-quality care, when they need it, without long wait times. Streamline your operational flow for a better patient experience.
Decrease Wait Times
Efficient patient flow has never been more important. An inefficient workflow results in longer patient wait times, and we know that longer wait times result in lower patient satisfaction. In fact, the longer patients wait, the lower their overall perception of their provider and the quality of care, thereby negatively affecting the reputation of the practice. This can have an impact on how patients perceive important instructions and information given by their provider resulting in a poor overall patient experience. A careful analysis of patient flow and resource allocation using Visual Clinic’s®️ Lean Flow Manager will lead to more efficient workflows, decreased wait times, and increased patient satisfaction, leading to better outcomes for all.
Protect and Enhance Your Practice Reputation
The impact of a poor patient experience goes beyond the frustration of “waiting” and can have significant financial consequences. Clinics with higher patient satisfaction see significantly more patients than those with lower satisfaction. About 20% of patients have actually switched providers because of long wait times, which can also lead to negative word-of-mouth and poor online reviews. Streamlining operational flow and elevating the patient experience using Lean Flow Manager will help your bottom line and improve profitability.
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