Increase Optical Rx Sales
WHY VISUAL CLINIC
Increase Optical Rx Sales
Increase the capture rate of optical retail sales opportunities to financially offset declining medical services reimbursement rates and inflationary operating costs.
Take Control of the Entire Experience
Providing high-quality eyewear to patients is critical for completing the circle of care. When a patient leaves the practice following a high-quality eye exam and purchases prescription eyewear elsewhere we lose control over the quality of their final vision correction and their ultimate satisfaction. Any dissatisfaction they experience elsewhere, may be misdirected at our clinic, as opposed to an inferior lens product. When you lose control over the quality of patients’ final vision correction, you’ve lost control over their ultimate satisfaction with your clinic. Total Rx Capture lets you retain control over the entire patient experience.
Provide World-Class Customer Service
Even if a patient was delighted with the quality of the eye exam, that feeling can be undermined if he or she is not served in a timely manner in the optical dispensary. The Total Rx Capture software solution manages patient queueing and resource matching to deliver the highest level of customer service, regardless of their needs, be it new eyewear, dispensing of recent orders, or adjustment and repair of existing eyewear. Total Rx Capture enables seamless handoffs using innovative two-way communication options from exam room to optical dispensary, giving patients a single encounter experience. Reporting and analytics provide oversight on wait times, services times, optician performance, peak demand resources needs, and more.
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